Delete your account

Updated 9 November 2026

You can have your account and your records deleted at any time.

How to ask

In the app, go to Settings, then Delete my account. On the web, sign in at app.billvito.com, then Your account. If you can't get in, write to support@billvito.com from the email address on your account.

You then have 14 days to change your mind, with the link we email you. After that it can't be brought back.

What gets deleted

• Your account: your email address, name and signed-in phones.
• Any business you alone own, with its details, quotes, invoices, clients, suppliers, balances, payments, catalog, rough notes, voice recordings, photos and PDFs.
• Your business page, which comes down within a few minutes, with its pictures and address.
• A business with staff goes too if you are its only owner, and they lose it at the same time. What you made on someone else's business stays with that business.

How long it takes

It is done within 30 days of you asking. Copies in our backups are replaced as new backups are made. The last of them, an encrypted copy kept away from our servers, is gone within 120 days after that. A few things may have to stay longer if the law requires it, such as a record of a payment.

Before you go

Send yourself any invoices or statements you need to keep, because they can't be brought back. If you have a subscription through Google Play, cancel it there too. Deleting your account doesn't cancel it. What is on your own phone stays there until you uninstall the app.