Refund policy
Updated 9 November 2026
Pro and Team are bought in the app, through Google Play. This is how refunds and cancelling work.
Bought in the app
Subscriptions bought in the app go through Google Play. Google Play takes the payment and decides refunds under its own policies, so ask for a refund in Google Play, or through Google's refund page. We can't refund a Google Play purchase ourselves.
Cancelling
Cancel in Google Play under Payments and subscriptions. Your plan runs until the end of the period you paid for, and then doesn't renew. Deleting the app or your account doesn't cancel it.
What happens to your records
Nothing is deleted when a plan ends. You keep reading your records and can take a copy, and only what goes beyond the free limits has to wait.
Something went wrong?
Write to support@billvito.com and we'll help.